Envelope-to: craig@doubleaproperty.com
Delivery-date: Wed, 08 May 2024 14:11:01 -0500
Content-Type: text/plain; charset=utf-8
Content-Transfer-Encoding: quoted-printable
From: rickm@hgext.com
Mime-Version: 1.0 (1.0)
Subject: Re: roof leak
Date: Wed, 8 May 2024 12:10:38 -0700
Message-Id: <5997D58F-96F4-489B-9911-75C02AEF5E15@hgext.com>
References: <0bdd01daa17a$fd9b0cd0$f8d12670$@doubleaproperty.com>
In-Reply-To: <0bdd01daa17a$fd9b0cd0$f8d12670$@doubleaproperty.com>
To: craig@doubleaproperty.com

I have sent this to production manager his name is Joe Jinings here=E2=80=99=
s his number follow up with him he will have your answers here=E2=80=99s his=
 email as well joej@hgext.com have a great day=20
Sent from my iPhone

> On May 8, 2024, at 12:07=E2=80=AFPM, craig@doubleaproperty.com wrote:e e=20=

>=20
> =EF=BB=BFI am calling the number on your website  3608281704.  I have left=
 messages on the machine and today spoke with someone that seemed to be an a=
nswering service.
>=20
> Since it has been a few years, is this something that needs to be taken up=
 with owens corning or something that you will address?
>=20
>=20
> -----Original Message-----
> From: rickm@hgext.com <rickm@hgext.com>
> Sent: Wednesday, May 8, 2024 12:01 PM
> To: craig@doubleaproperty.com
> Subject: Re: roof leak
>=20
> Good afternoon Mike is no longer with the company and I don=E2=80=99t know=
 what number your calling but haven=E2=80=99t received any calls Sent from m=
y iPhone
>=20
>> On May 8, 2024, at 10:55=E2=80=AFAM, craig@doubleaproperty.com wrote:
>>=20
>> =EF=BB=BFI have left phone messages and emails but I have still not recei=
ved a response on this.  Is this an issue that I should be claiming with owe=
ns corning under their warranty? or you as the original installer?
>> Thanks
>>=20
>>=20
>> -----Original Message-----
>> From: craig@doubleaproperty.com <craig@doubleaproperty.com>
>> Sent: Tuesday, May 7, 2024 6:42 PM
>> To: 'RickM@hgext.com' <RickM@hgext.com>; 'mikep@hgext.com'
>> <mikep@hgext.com>
>> Subject: roof leak
>>=20
>> Hello, we are trying to get a response for a leaking roof.
>>=20
>> The roof was replaced in 2020 and we had a leak in 2021 that was repaired=
, but now we have another leak that showed up yesterday and is soaking the d=
ownstairs ceiling sheetrock.    It appears that the leak is along the north w=
all where there is a common wall (roof valley) with the adjacent house.  We h=
ave removed a can light and can see that water is dripping from the upper fl=
oor a couple of feet from the common wall. About 15 feet from the back of th=
e house plus/minus however far the water is running before it gets to the se=
am in the decking.
>>=20
>> The address is 911 SE 9th Court in battle ground.
>>=20
>> When can we get someone out to track this down, it is doing significant d=
amage.
>>=20
>> Thanks
>> Craig andrews
>> 360 607 9559
>> Double A properties
>>=20
>> -----Original Message-----
>> From: Craig Andrews <craig@doubleaproperty.com>
>> Sent: Tuesday, May 7, 2024 12:16 PM
>> To: Mike Puranen <mikep@hgext.com>
>> Subject: Re: Invoice
>>=20
>> Mike, please let me know when someone can look at this leak on 911 SE 9th=
 ct.
>>=20
>>>> On May 6, 2024, at 6:35=E2=80=AFPM, Craig Andrews <craig@doubleapropert=
y.com> wrote:
>>>=20
>>> =EF=BB=BFMike
>>>=20
>>> With these big rains it seems there is another problem with the roof. =20=

>>> 911 9th court.
>>>=20
>>> On the left valley while facing the house about 15 feet from the back we=
 are getting water in the house.  We believe it may be running down the comm=
on wall,  is soaking the upper floor and then dripping through a seam in the=
 ceiling Sheetrock downstairs.
>>>=20
>>> Craig andrews
>>> 360 607 9559
>>>=20
>>>>> On Apr 24, 2021, at 4:22=E2=80=AFPM, Craig Andrews <craig@doubleaprope=
rty.com> wrote:
>>>> =EF=BB=BFThanks.
>>>>=20
>>>> Craig
>>>>=20
>>>>>> On Apr 24, 2021, at 4:20 PM, Mike Puranen <mikep@hgext.com> wrote:
>>>>>=20
>>>>> Danny thinks he found the issue and fixed it.
>>>>>=20
>>>>> If there is any interior issues, please have the tenant reach out
>>>>> to him
>>>>>=20
>>>>> 1 (360) 605-8786
>>=20
>>=20
>=20